eBill offers a paperless, convenient and secure way to receive your bill. You choose the way you pay.
Advantages of eBill
- Receive an email notification when you have new bills and a reminder three days before they are due. You can also get text alerts.
- View, print or pay your bill anytime at your convenience.
- View up to 18 months of bill, payment and usage history.
- Choose the way you pay. You can even make free same-day payments from your bank account.
Enroll in eBill Through your Bank's Website
- You can enroll in eBill by signing into your online account and/or through your financial institution. eBills are available at over 3,000 participating banks, including:
- Wells Fargo
- Bank of America
- Capital One Bank
- PNC Bank
- Navy Federal Credit Union
Choose the way you pay with eBill
- You may pay via your bank account. Payments will be deducted from your bank account.
- Pay Now payments made before 5 p.m. EST M-F (except holidays) will post to your account the same day. Payments made after 5 p.m. EST or on weekends or holidays will post the next business day.
- Once you sign up for eBill, you’ll get an emailed bill, instead of a paper one. You can print a paper copy from your online account.
- You may still participate in Budget Billing and Automatic Bank Draft while enrolled in eBill.
- Turn-off or delinquent account notices will be sent by U.S. mail.
Making changes to your eBill account
- You may cancel your enrollment in eBill anytime. Once stopped, your next bill will be sent via U.S. mail. Sign in to cancel.
- To change the email address associated with your eBill account, simply sign in and update it under your profile.
- If you’re not receiving your eBill emails, sign in and check your profile to make sure your email address is correct. If it is, then check your spam folder and add our email address to your safe list to prevent it from being blocked. Also, check the settings on your inbox and ensure there is not a limit on the number of emails allowed to your inbox.
- For any problems you can’t figure out or if you have questions, contact us.
Watch this short video to learn more about eBill.